Archive for the ‘Usability’ Category

4oD? Not on a Friday night.

Thursday, May 3rd, 2007

(Alternative title: My-quest-to-watch-Peep Show-as-soon-as possible- as-I-almost-certainly-miss-it-every-Friday).

Peep Show Series One DVD

Channel 4′s 4oD was down last Friday night at 11:30pm. This really isn’t that surprising it was just after the latest episode of Peep Show had aired, and I imagine thousands of people over the UK were wanting to watch it after getting home that evening.

Thankfully it was up again on Saturday morning and I downloaded the new episode without a hitch. Of course until I tried to watch it around 12pm, when quite possibly everyone else burned the night before were attempting to download the episode yet again.

Now this is where DRM (and bad design on the developer’s part) really bugs me: the video file was on my hard drive somewhere in some mystical format and location, but without being able to connect to the 4oD site, I couldn’t watch it. Madness. Surely it’s easy enough to change the service so you can watch downloads offline, but if this was a torrent download (or any regular download) then this offline business wouldn’t even be an issue.

In similar news, the BBC’s iPlayer is coming later this year, apparently.

Stuck!

Thursday, May 3rd, 2007

Looking for hotels tonight on Radisson Hotels website and I quite literally got stuck. Trying to select a date range, the pop up date picker conveniently hides behind the big flashy Flash banner like some shy child cowering behind a parent’s leg.

Screenshot of Radisson homepage

Manually entering dates is also frustrating as some part of the Javascript intermittently clears the field when changing focus between the fields. Initially I honestly couldn’t get a date in. I’ve since tried again and it worked (barely). Just as well there’s a fairly obvious Reservations link in the top bar.

By the way, anyone know of any good hotels in Calgary?

Microsoft Live Mail Redux

Saturday, November 4th, 2006

Well, perhaps not quite a redux on my previous Live Mail post, more just a recent observation.

However, as I said in the last post, I am still compelled to check Hotmail now and again as I still have a few emails of importance coming in between the far more steady stream of spam. Clearing my inbox today I noticed the Live Mail team have changed the way the inbox interface is laid out. The main difference is that the checkbox for each item now shares its place with the new mail icon:

Screenshot of Windows Live Mail Beta inbox

Basically both icons toggle depending on whether the email is new and/or selected. In practice this is just really bemusing to use. If you want to select messages to delete or move, there is no obvious checkbox. When you work out they’re hiding between mail icons (emphasis on hidden here), the actual task of selecting the check boxes requires a high degree of accuracy: the checkbox is sitting on anchor block linking to the email message, so if you’re slightly off target with the small checkbox you end up opening a message as opposed to selecting it.

And my last gripe is that the checkbox/mail icon column doesn’t line up with the master select checkbox in the top left corner. There is actually room for the checkbox to sit next to the mail icon and be underneath this master selector. Wouldn’t that make far more sense?

I don’t know what the rationale behind the design of this is, but the caveat here is that this is a beta product after all. Although I made that point in my last blog entry as well, after pointing out Live Mail was purely IE6 (now IE7 as well). Windows Live Mail now loads in Firefox 2.0, although load is a pretty abstract concept:

Windows Live Mail in Firefox 2.0

24 errors/504 warnings? Nice.

And for the record, Live Mail is still long way off the simplicity and usability of Gmail.

Microsoft Live Mail

Monday, April 10th, 2006

I don’t check my Hotmail very often anymore (since switching to Gmail quite a while ago), but I did today just to clear the alerts I keep getting from MSN Messenger (where most of my IM contacts are). I noticed a fairly garish and green button inviting me to check out Live Mail Beta and decided to have a look.
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British Design Museum and Accessibility

Friday, March 3rd, 2006

According to the British Design Museum website, they are:

…well-equipped to welcome visitors with disabilities. Our facilities include: lifts, wheelchair access, adapted toilets, and audio guides for selected exhibitions.

The irony of all this is that in the HTML version of the site (as opposed to the Flash) this text is rendered in a GIF with no alt text (and not considering the fact the site launches several pop-up windows). So unlucky if you’re visually impaired.

Or does this raise the question of whether you could truly appreciate a Design Museum if you were visually impaired? Or an art gallery? Or museums in general?

Regardless I do love the irony of disability services information appearing in probably the most inaccessible way possible.

Flash Video: Where’s the Remote?

Tuesday, August 9th, 2005

CNET News.com has reported on 8′s beefed up video capabilities, touting it as a serious contender to the world of video streaming on the web. But for me, there is some serious work that needs to be done on Flash.

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