Apart from this being inconvenient, it struck me that being able to take screenshots — and more importantly sharing them — really adds a lot to the experience of a device.

Damn You Autocorrect! is a perfect example of this: people collecting examples of the iPhone’s quirky autocorrect and sharing them.

On Facebook many of my friends share screenshots. I often do as well when I see something worth sharing. For instance, last week I saw this bizarre image on the Malaysian Airways website and put it up on Facebook:

Oh, men! Yes we’re so trying, but you women still love us!

Had I not been on my desktop, I would not have been able to share this given the capabilities of my Android phone.

But many friends with iPhones do post screenshots from their phones.

One friend, @bendog, was recently listening to ‘Common People’ by Pulp. He wanted to make a comment on Facebook about the song, so he took a screenshot on his iPhone and uploaded it to Facebook:

Another friend, @Louiseontwitr, was looking for a Google Shopping app. But a funny thing happened: iTunes took her straightforward and innocent search and suggested something fairly inappropriate. So she took a screenshot on her iPhone and uploaded it to Facebook:


And I’ve seen plenty of weather-related screenshots from friends in London with iPhones (this one in particular from @indeox):

On iOS, screenshots are a piece of cake.

Apparently newer versions of Android make taking screenshots possible: but for other users of older Android devices the only way to take a screenshot is by rooting the phone or following this ridiculous process.

iPads too can take screenshots — but how about Android tablets? It’s not much better. And how about the iPad’s latest competitor, Amazon’s Kindle Fire? Well you can just follow these 21 simple steps. Yes, TWENTY ONE. On iOS? Hold the power button and sleep buttons. Done.

Android users could snigger at iPhone users for a while when they didn’t have copy and paste: but to me the screenshot ability is just as essential to any piece of hardware.

Just like a camera captures your experience in the real world, a screenshot does the same for any digital experience.

This problem is just as bad on game consoles. I’ve long played games on PCs, but have only just recently switched to the Playstation 3. One huge thing I miss is the ability to take screenshots.

For me, killing two people in Battlefield 2 at once was worth a screenshot, even if I died seconds afterwards

Steam understands how important screenshots are to sharing experiences. So much so they give all users 1GB of free cloud storage purely for storage and sharing of screenshots. (And beyond just screenshots, video capture for gaming is another great way to share game experiences).

Newer Android phones such as the Galaxy S2 can take screenshots: hopefully all new Android models will soon follow suit. But there are so many other phones and consoles that just lack this functionality: Windows 7 mobiles, Blackberries, Sony PSP and PS3, Xbox 360, Nintendo 3DS and Wii. On some its possible, but not without connecting it to a PC in some way.

App and games publishers should be livid at these platforms not having this feature. Sharing screenshots is sharing your experience of a piece of hardware and/or software. It’s a critical feature that Apple nailed long ago.

Furthermore, it’s brand exposure: everyone knows the unique chrome of the iOS because iPhone users so often share screenshots from their phone. Android, Blackberry, webOS, Windows Mobile… sure you’ve seen these phones, but you’ve never seen screenshots shared around. However your knowledge of the aesthetics of iOS is no doubt far greater than any other one of these in part of the simple fact you can share screenshots from Apple devices.

My next phone — Apple, HTC, Samsung or other — will definitely have to have this feature. But until then, at least I can rely on my old trusty iPod.

However, in this video, you can see that perhaps the experience is vulnerable to legacy Microsoft applications — such as using Office 10.

When that familiar Windows 7 chrome appears with Microsoft Office, Kara Swisher’s reaction is golden: ‘There it is again! It’s back. I liked the other pretty one’. Mumbled laughter fills the auditorium… while Steven Sinofsky and Julie Larson-Green try to get the demo back on track. But Kara Swisher’s reaction will sum up the feelings of many users: ‘oh, I’m back in old Windows now?’.

Steven Sinofsky then pushes the question: why isn’t Office in the new style? And poor Julie Larson-Green is left trying to answer something obviously out of her control (but does well considering being put on the spot). Trying to move on in the demo, Julie Larson-Green then has problems manipulating the old style Office using the touch screen… showing that Office really does need some work to work for touch.

Word and many other Office applications are so bloated these days, I’m very curious to see what their next incarnation will be like given the new and exciting design approach being taken by Microsoft.

Possibly something along the lines of iA Writer ?

Unfortunately, and Julie Larson-Green does touch on this in the demo video, removing or redesigning features from Office will upset a lot of users, even if it does make a better product. It might be a tricky job.

However, as I said in the last post, I am still compelled to check Hotmail now and again as I still have a few emails of importance coming in between the far more steady stream of spam. Clearing my inbox today I noticed the Live Mail team have changed the way the inbox interface is laid out. The main difference is that the checkbox for each item now shares its place with the new mail icon:

Basically both icons toggle depending on whether the email is new and/or selected. In practice this is just really bemusing to use. If you want to select messages to delete or move, there is no obvious checkbox. When you work out they’re hiding between mail icons (emphasis on hidden here), the actual task of selecting the check boxes requires a high degree of accuracy: the checkbox is sitting on anchor block linking to the email message, so if you’re slightly off target with the small checkbox you end up opening a message as opposed to selecting it.

And my last gripe is that the checkbox/mail icon column doesn’t line up with the master select checkbox in the top left corner. There is actually room for the checkbox to sit next to the mail icon and be underneath this master selector. Wouldn’t that make far more sense?

I don’t know what the rationale behind the design of this is, but the caveat here is that this is a beta product after all. Although I made that point in my last blog entry as well, after pointing out Live Mail was purely IE6 (now IE7 as well). Windows Live Mail now loads in Firefox 2.0, although load is a pretty abstract concept:

24 errors/504 warnings? Nice.

And for the record, Live Mail is still long way off the simplicity and usability of Gmail.

What’s next — Ten Google? I seriously doubt that, but surely Channel Ten will follow suit soon. The Big Brother site is currently hosted by 3, perhaps Ten plans to focus more on the mobile market rather than the broader web market? Considering that Big Brother was previously partnered with iPrimus, the shift in sponsor could well indicate this strategy.

Google Calender has finally been released to the public, and it looks very slick. But one surprise with it is that the developers behind it have actually created some valid HTML. Google Calendar even has a doctype! Perhaps the days of Google’s notoriously bad HTML is behind them.

Douglas Bowman was involved in the project, which may have had something to do with it. (Possible quote: "by the way guys, c’mon — your web apps are awesome but your HTML sucks!").

On the functionality side, I’m not sure how much impact Google Calendar will have until it synchs with handheld devices. I’m sure they’ll attempt this in the future, and then along with Gmail, Google might actually give the likes of Outlook a real run for its money. Outlook is hardly the be and end all of desktop communication and organisation — but even Doug Bowman sings Google Calendar’s praise over iCal, which is always getting praise from the Mac camp.

Gmail killer?

Obviously Live Mail is an attempt to catch up with Gmail, which has been wildly popular since arriving two years ago and shaking up the webmail world with its spiffy AJAX-driven interface and huge two gigabytes of space.

The process of moving from normal Hotmail to the new Live Mail is very cumbersome. It initially comprises of several screens for setting user preferences.

The sent mail option is quite absurd. Gmail saves everything – why wouldn’t you want to keep sent messages? Not autosaving sent messages is a horrible feature of the 2mb-per-user webmail days that should have been forgotten long ago. And you only get 30 days!

The colour-scheme option is nice, and thus far Gmail can’t compete – but its a very trivial feature (note: I couldn’t help but pick the worst possible colour scheme, as I did with Google Page Maker).

More AJAXery

The name ‘Live Mail’ alludes to a slick AJAX-driven interface, and Live Mail does deliver on this functionality, even down to a very familiar loading alert — a very atypical swirly loading animation (which looks uncannily similar to the Firefox loading icon).

One nice feature of Live Mail is automatic spell checking, complete with Office-style zig-zag red underlining. Right-clicking on a word presents alternative spelling suggestions as you’d expect.

The ‘To’ field has an excellent contacts list feature. It’s a fairly simple feature that lets you select names from your contacts next to the ‘To’ field. Such functionality, albeit very basic, is surprisingly missing from Gmail. You can also email to a group of contacts as they appear in MSN Messenger, another handy feature.

Cramped layout

While there are some good features in Live Mail, the layout is still quite cramped — very frame-driven, much like the desktop Outlook. There is a lot of wasted space around the banners, which could be tightened up. Unfortunately Microsoft are still sticking with the graphical banner ad, even though Google’s targeted text ads are far less imposing, far less garish and far more relevent to users. And they are still pulling in big bucks.

By moving the search box down and spreading the username and logout options out, Live Mail could save a lot of space.

Conversations?

One disappointment with Live Mail is that there is currently no option to sort mail by conversations (even Outlook 2003 has that feature). For me, this has become by far the most efficient way to organise my email — not only is there the obvious and logical grouping of the same messages, but Gmail also combines all messages into one parent ‘message’, which saves an awful lot of screen space.

But I think the biggest disappointment with Live Mail is that it’s ‘enhanced’ mode is built exclusively for Internet Explorer 6.

It’s 2006, and I can’t believe Microsoft have built this purely for IE6. It’s just sheer laziness. As a developer I spent more time developing for IE6 than any other current browser. But, again, this is only a beta product — hopefully Microsoft will clean up their lax browser support in the future. However, I’m really not tempted in the slightest to switch back to Microsoft for my webmail, as Gmail is still streets ahead.